A help center provides buildings owners with one-on-one assistance and guidance in meeting the requirements of building energy performance policies. Help centers also serve as information hubs from which city government can distribute information that supports improved energy management in buildings, such as training events and technical resources.

To help provide timely responses to the community, Reno created a set of frequently asked questions about the program.

This decision framework is a tool designed to help city governments as they actively engage with stakeholders to collect the input needed to inform the key aspects of a successful and impactful local building performance policy.